Blogs by Dr. Paul

Ever been on a dysfunctional team? I need your advice!

I am in the process of writing a book on teams and would very much like to include suggestions on how to deal with difficult situations, e.g., What should someone do when they don’t feel respected by other team members or has lost respect for their team leader. I’m just not smart enough to answer […]

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SuperTeams Book Research Study

RESPECT Model & Team Engagement Research Study Based on the success of “Carrots and Sticks Don’t Work,” McGraw-Hill has signed me to a second book deal tentatively titled: “Super Teams: Using the Principles of RESPECT™ to Unleash Explosive Business Performance.” As the title suggests, the book will focus on building highly effective teams using the […]

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What Santa can teach you about motivating your employees

Rewards may be effective in motivating the neighborhood kids to find your missing dog, but when it comes to motivating your employees, they fail miserably. In fact, most traditional reward and recognition programs lead to an overall decrease in employee morale and productivity, with “Employee of the Month” programs serving as the poster child of […]

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Engaged Employees are Happy Employees

In my experience, most Americans not only find little joy in their work – they actually suffer emotionally, psychologically, and physically because of it.Sad, but true. Although I believe that individuals are ultimately responsible for their own happiness, work experiences can contribute significantly to one’s emotional well-being.(I also believe that human beings are wired to […]

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Meeting Facilitation Tips That Make a Difference

I find it ironic that employees in organizations of every size uniformly complain of too little communication. At the same time, meetings – intended to facilitate communication – are often perceived as a waste of time. While there is tremendous benefit realized from a well-run meeting, ineffective and inefficient meetings can lead to confusion, frustration, […]

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The Human Cost of Workplace Bullying

Sixty-eight year-old Karen Klein was just doing her job helping and protecting middle school children getting to and from school safely. On June 18, she was the one who needed protection as 7th graders taunted her to tears. Here’s the thing: Bullies on the bus often grow up to be bullies in the office. The […]

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Why HR Must Prevent Workplace Bullying

In December 2008, former Asheville Citizen-Times editor Susan Ihne filed a wrongful termination lawsuit against Publisher Randy Hammer and the newspaper’s parent company Gannett. In the suit, Ihne claimed that Hammer had bullied and harassed her. The company reportedly settled for $15 million. Be sure, many lawsuits will be brought against individuals who bully and […]

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Understanding Workplace Bullying

Fifth grade was the worst year of my life. A group of boys made it their mission to harass and intimidate me on a daily basis. They stole my stuff, tore up my homework, threw me into lockers, spread rumors about me, and taunted me into fighting. When these behaviors caught a teacher’s eye, the […]

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The Power of Thanks in Driving Employee Engagement

In every organizational survey that I have conducted over the past 25 years, the issue of inadequate recognition has appeared near the top of the list. Fundamentally, we all want to be acknowledged for the contributions that we make to our organizations. When our efforts and accomplishment are overlooked, we simply don’t feel as motivated […]

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Do You Know Your Team’s Level of Engagement?

The relationship between employee engagement and organizational vitality has been well documented over the past decade. Highly engaged employees are more productive and efficient, and they deliver better customer service and higher quality work. In addition, higher levels of engagement lead to less turnover and absenteeism. Engaged employees make your organization thrive; disengaged employees detract […]

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